Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Cerys Good
If your looking for the perfect car then look no further Nick is outstanding in the amount of work he does to get the right car at the right price with outstanding finance deals with low deposits once again I would like to thank nick and is wife for all the hard work they done for me to get a car for my wife keep up the good work
Thank you
Andrew and sue
Elis Bonar
I bought a Ford Focus from this garage and within the first few months problems occurred, as I'm unsure about cars I rang up the dealership and Nick answered. I was pleasantly greeted with "bring the car down and we will sort it out" I took the car back down and I had the brake pads and disks replaced and a couple other things would 10/10 recommend really nice people and amazing service!!!
Mark Hobby
Fabulous service bought a Vauxhall Adam for daughters 18th , kept the car there until we were ready to pick it up no trouble at all. Would highly recommend, and would certainly buy a car from them again 5 star
Anthony Edwards
Bought a car from here recently. Ford Fiesta Zetec S 2010 and it was immaculate. The dealership was really helpful and advising when purchasing the car. I wouldn't buy a car from anywhere else again as that's all I have had is trouble with cars in the past and I know with Grove Cars I get honestly and reliability! 5⭐️ from me!
Louise Lewis
I would highly recommend Grove cars to anyone, brilliant aftercare service. We had a problem with the car light, they booked us straight in and fixed it within two hours. Thank you for your help.
Leigh Harding
I bought a car off Nick at Grove cars he was a really friendly person..had a problem with the car when the warranty was nearly up but they told me it was no problem they'd sort it out 4 me,was without my car 4 a few days (no fault of them wrong part came into them) & Nick kept me informed of what was happening he also put his work on hold 2 make sure my car got sorted ASAP...really happy with the after care from staff at Grove cars..
Richard Edwards
We purchased a car from grove cars and got an excellent friendly service. A couple of months later we had a small issue with engine. So I rang the garage to see if our warranty was still valid (as I didn't have the paperwork to hand). Unfortunately it wasn't but was asked to pop over so they could have a look at it for me. The team there found the problem and fixed it free of charge!!!!! Even though it was out of warranty grove cars made sure the car was fixed and their after care for me was spot on. I would definitely recommend grove cars to anyone looking to buy a new car!!!!!!
Meg Bow
Amazing service lovely people and I know have an amazing car!
Ieuan E,
Great service at Grove cars Blackwood! Outstanding cars to choose from, would recommend this garage to anyone looking for a car that's great value for money.

Stacey Larnder
I can not thank the people at this garage enough, They have helped me so much and have completely gone out of their way to do so, would highly recommend! a garage with such good after service and reliability is hard to come by!
Emily Dawkins
Great service, all the staff went above and beyond to ensure that I got the van and everything has been great ever since: would highly recommend, thanks very much grove cars.
Leigh Harding
Just been 2 pick my new car up from Nick,only went 2 view it on Monday took it 4 a test drive Tuesday & noticed a few little scratches which by the time I went 2 pick it up 2day he'd had the work done.nick was really friendly & helpfully & gave me a good deal 4 my car...Thanks all staff at grove car sales..
Kay howeels
Nicky the owner is a lovely trustworthy man I\'ve just bought a Peugeot 308 off him it\'s the nicest car I\'ve ever owned
Deborah Mackenzie
Brilliant customer service, had our fiat 500 from there, and if we ever decide to change it, I would Deffo go back to Grove cars ��
Rebecca
My husband bought a car on the weekend from Grove Cars and I have to say that the service we received was outstanding. The owner Nick was very attentive, showed great enthusiasm and knowledge and we left feeling 100% happy with our purchase. We had a fantastic deal and I highly recommend Grove Cars as a reliable dealership that offers expert advice. We will definitely return in the future. Thank you Nick
Ryan
Just purchased my car from Grove Cars. From start to finish Nick was absolutely great. No pressure selling like there was from other garages. A very relaxed and friendly atmosphere. Nick was very helpful and informative and made the whole process very straight forward and stress free. I would highly recommended Grove Cars. Good quality cars at reasonable prices. Very pleased
Aaron Thomas
Purchased a 2014 , my proper first car and I love it! Drives amazingly and has a perfect look ! Had it for a great deal. Very helpful and very down to earth people ! Highly recommend place to buy from ! (Definitely if you're a young driver looking for a polo !) fabulous range of cars!

Only had one problem which was the rear heated windscreen, I noticed that it had blown and only some worked, I got in touch with grove and fair play they sorted it out straight away ! So if there's any problems just be nice and the garage will sort it out ASAP !!

Will definitely buy from here again! Thank you for a plesent purchase and will see me again in the future !
peter
The car I purchased was as described with the price clearly displayed.
The price was exactly the same as had been advertised on the internet.
The lady who helped me was friendly.
I was able to speak directly to Nick on the phone who is very knowledgeable and very experienced in the motor trade.
I was very happy with my experience with Grove car's. Great price and a great car.
I would recommend them.
Many thanks. Paul
Gerry Jones
Very nice people to deal with would definitely go back and buy another van from them
Helen Rees-Smith
I recently purchased my new car from Grove Cars and received excellent customer service. This is the second car that I have bought from Nick, the previous one I have owned for over 10 years and it has been a fantastic car. I would have no reservations in recommending Grove Cars to anybody
tom moore
Went to get my new car yesterday Nick was an absolute gent with brilliant customer service skills would definitely recommend buying a car from here
Catherine Johnson
We would like to thank you for all the help that you have given us. Eugene and Nick have gone way above and beyond their duties in helping us to keep the car a surprise. You kept our daughters car for the past two months and displayed it with beautiful bows when we came to collect. Our daughter was over the moon and so were we.
We will definitely recommend you to others who are looking for cars and you will be highly spoken about.
Thank you once again for all your help, much appreciated. Mr & Mrs Johnson.
Jack Campbell
Came and opened the garage after hours to let me view and purchase a car. Very easy, no pressure and so far no problems with the car.
Would recommend!
Millie
Bought a Peugeot 208 and love it! The woman who dealt with us when we came to see the car and Nick who dealt with us when we picked it up were both so lovely! So impressed with the customer service at Grove Cars would highly recommend!
Andrew Lindon
What a welcoming, friendly service! Nick was accommodating to our every need. We love our new car and would definately recommend Grove Cars!
Michelle Gittings Young
What an absolute gent Nick is. Super helpful would recommend anyone to go see him and get a great deal on a wonderful car x
Janine
Great customer service when I bought my car from them. Nick was extremely helpful and took time to answer my questions even after I bought my car.
Maria Williams
Very good service, staff are very helpful and friendly. All cars in the showroom were at a very high standard and at a good price. Would highly recommend to anyone
Joshua p
Thank you grove cars! Brought a seat Ibiza at a great price and the car has been perfect absolutely love it
Testimonial from :Lyndon

Testimonial :Friendly staff,quality cars at reasonable prices.Would recommend,and definitely would purchase from them again.Thank you ,Nick +Eugene
Danielle
Huge thank you to the friendly approachable family unit of yolandi, eugene and nick. Dealt with my part ex situation swiftly and wanted what was best for me which I really appreciated and well worth the 2 hour round trip to collect the vehicle, will be recommending grove cars to all my family and friends thanks again!
Wez Coombes
Great service, Eugene was extremely helpful. Would happily recommend any one of my friends to buy a car from Groves.
Iabella Egan
Just picked up my car from Grove Cars, the service i received was excellent. I will be recommeding you to all my family and friends
Philip Fear
I bought a Ford KA from Grove cars and found the service to be excellent. They were very knowledgable about the cars they had on the forecourt along with the history of each car.
As I only needed small car, I was interested in the KA and took it for a test drive. It has now been 6 months since I bought the car and I have had no issues what so ever, in fact when I bumped into the salesman the other day, he asked me if I was satisfied with the car along with the way it was sold to which I answered yes and thought I would write a review to air my satisfaction and recommendation to anyone wanting a second hand car. I will certainly look at Grove cars when the time comes to change again. GOOD SERVICE, GOOD AFTER SALES.
Ann Bradford
"Great customer service" I purchased a vehicle from Grove Cars 3 months ago, I had an issue with the vehicle last week, I rung Nick and he was more than happy to help. They collected my Polo as I was unable to get the car to them for the repairs as I was in work. I had my vehicle back the following day. Very happy thank you..
Crystal Welsh
Very good service, staff are very helpful and friendly. All cars in the showroom were at a very high standard and at a good price. Would highly recommend to anyone!
Julie Childs
Would highly recommend Grove Cars to anyone looking for a new car. Customer service is always excellent. Staff are very friendly, and exceptionally helpful. Cars are in excellent condition and very competitively priced to suit everyones budget. Grove cars aftersales is excellent, nothing is ever too much trouble. I've always received outstanding customer service from Grove Cars. Ive bought several cars from Grove cars and I would'nt go anywhere else!!
Carl Mason
Purchased a car from Grove cars and I couldn't get time off to collect it. Grove cars delivered the car free of charge as I lived local :) very happy!